How we collect, use, and protect information shared through our website.
We may collect information you provide while using this website, including your name, email address, phone number, delivery or pickup details, billing details, order details, reservation details, account information, special instructions, and messages sent through contact forms. We may also collect basic technical information such as IP address, browser, device, pages visited, and timestamps for security, analytics, and website operation.
We use information to process online orders, accept reservations, respond to contact requests, provide customer service, confirm payment and order details, prepare food, coordinate pickup or delivery, send receipts, send order status updates, notify you about delivery or shipping progress, improve website performance, prevent fraud, and comply with legal or recordkeeping obligations.
We may send transactional email or SMS messages related to your order, reservation, account, payment, delivery, shipping, pickup status, support request, or other service activity. These messages may include confirmations, receipts, order updates, delivery updates, cancellation notices, refund updates, and customer service replies. Message and data rates may apply for SMS messages.
Payments, online ordering, email delivery, SMS delivery, fraud prevention, analytics, hosting, maps, reservation tools, and delivery services may be handled by trusted third-party providers. These providers receive only the information reasonably needed to perform their services, such as contact details, order details, payment status, delivery address, pickup details, and transaction identifiers. Payment card details may be handled directly by payment processors such as Stripe according to their own terms and privacy practices. Delivery information may be shared with third-party delivery providers or drivers when needed to complete a delivery.
We may share your contact name, phone number, delivery address, order notes, and order status with restaurant staff, delivery providers, drivers, ordering platforms, and customer support providers so they can prepare, confirm, update, or deliver your order. Please avoid submitting sensitive personal information in special instructions or contact forms unless it is necessary for your request.
If you opt in or where permitted by law, we may send promotional emails or messages about restaurant news, offers, or updates. You may unsubscribe or opt out using the instructions in the message or by contacting the restaurant. Transactional messages about active orders, payments, delivery, reservations, or support requests may still be sent when needed to provide the service.
We keep information for as long as reasonably needed to provide services, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations. We use reasonable safeguards to protect information, but no website, payment system, email system, SMS system, or delivery platform can be guaranteed completely secure.
You may contact the restaurant to ask about, correct, or request deletion of personal information, subject to applicable law, order history, payment records, fraud prevention, tax, accounting, and other recordkeeping requirements.